The Assistant Controller supports the financial operations of Dakota Dunes Resort by overseeing accounting functions, financial reporting, internal controls, and operational analysis. Working closely with the Director of Finance and resort management team, this role provides accurate financial insights, supports strategic decision-making, and ensures effective financial practices across hotel, golf, spa, retail, and food & beverage operations.

Key Responsibilities:

Financial Management & Reporting

• Assist in the preparation, review, and analysis of monthly, quarterly, and annual financial statements.
• Lead and coordinate month-end and year-end closing processes to ensure timely and accurate reporting.
• Analyze financial results, identify trends, and provide actionable insights to support business decisions.
• Support annual budgeting, forecasting, and cash flow planning processes.
• Monitor key financial performance indicators across hotel, golf, spa, retail, and food & beverage operations.
• Prepare financial reports and presentations for leadership review.

Accounting Operations & Controls

• Oversee daily accounting operations, including accounts payable, accounts receivable, payroll, revenue accounting, and general ledger activities.
• Ensure accurate and timely reconciliation of bank accounts, balance sheet accounts, and financial records.
• Maintain and enhance internal controls, accounting procedures, and financial processes.
• Ensure compliance with accounting standards, company policies, and applicable regulatory requirements.
• Support external audit processes, tax filings, and other compliance activities.
• Identify opportunities to improve accounting processes, efficiencies, and reporting accuracy.

Resort Operations & Business Support

• Partner with department leaders to improve financial performance and operational efficiencies.
• Provide financial guidance and analysis to support decision-making across resort departments.
• Monitor departmental revenues, expenses, and profitability while identifying opportunities for cost management and revenue improvement.
• Assist managers with budget development, financial reporting, and performance analysis.
• Develop a strong understanding of resort operations to provide meaningful financial support and recommendations.

Leadership & Team Development

• Supervise, coach, and develop accounting team members to achieve departmental goals and service excellence.
• Promote a collaborative, accountable, and high-performing finance culture.
• Support recruitment, onboarding, training, performance management, and employee development initiatives.
• Encourage continuous improvement through process optimization and best practices.
• Provide leadership coverage and support to the Controller and Finance department as required.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Minimum 5 years of progressive accounting and finance experience.
• Previous supervisory or team leadership experience required.
• Experience within hospitality, hotel, resort, golf, gaming, or other service-based industries is considered a strong asset.
• Strong knowledge of financial reporting, budgeting, forecasting, internal controls, and accounting principles.
• Advanced proficiency in Microsoft Excel and experience with financial management/accounting systems.
• Excellent analytical, problem-solving, organizational, and communication skills.
• Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced operational environment.
• Strong attention to detail with a commitment to accuracy and confidentiality.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Facilities Maintenance Technician performs preventative maintenance, repairs, inspections, and troubleshooting throughout Dakota Dunes Thermal Spa to support safe, reliable, and uninterrupted operations. This position responds to preventative maintenance schedules and maintenance requests in a timely manner and works collaboratively with all departments to minimize disruptions to guests and daily operations.

The Facilities Maintenance Technician will be familiar with mechanical, electrical, plumbing, pool, HVAC, controls, life-safety, kitchen, laundry, and specialty wellness systems through reviewing manuals, warranties, service agreements and vendor contracts.

Key Responsibilities

   ·         Complete scheduled preventative maintenance and documented inspections according to manufacturer, regulatory, and facility requirements.

   ·         Respond promptly to work orders, equipment alarms, leaks, temperature issues, lighting problems, plumbing concerns, door/lock issues, and other facility needs.

   ·         Troubleshoot equipment and complete repairs within scope; escalate specialized work to qualified contractors when required.

   ·         Support pool and thermal system operation, water-feature equipment, pumps, filtration, heating, ventilation, and controls as assigned and trained.

   ·         Maintain accurate maintenance logs, meter readings, repair records, parts usage, and equipment history.

   ·         Coordinate with other departments to minimize guest disruption during repairs and maintenance.

   ·         Maintain tools, workshops, mechanical rooms, and storage areas in safe, clean and organized conditions.

   ·         Follow Occupational Health and Safety, WHMIS, lockout/tagout, confined-space, electrical, chemical handling, and other applicable procedures.

   ·         Identify hazards, equipment deterioration, water intrusion, slip risks, or unsafe conditions and take immediate action within authority.

   ·         Support inspections, emergency response, fire/life-safety testing, and regulatory compliance.

   ·         Use appropriate personnel protective equipment and ensure contractors follow site safety requirements.

   ·         Recommend reliability, energy efficiency, water conservation, and lifecycle improvements based on observed equipment performance.

   ·         Participate in equipment commissioning, deficiency reviews, system testing, asset tagging, and turnover from contractors.

Qualifications

·         High school diploma or equivalent.

·         Fireman Boiler Operator Certificate is required.

·         Refrigeration Plant Operator in preferred; willing to obtain within six months.

·         Certified Pool Operators Certificate is preferred; willing to obtain within six months.

·         Knowledge of basic plumbing, electrical, and HVAC systems.

·         Familiarity with safety regulations and procedures.

·         Strong communication and interpersonal skills.

·         Ability to stand, walk, bend, kneel, climb stairs and ladders, and perform physically demanding work; and exposure to varying temperatures.

·         Ability to work independently and prioritize multiple tasks.

·         WHMIS certification is preferred.

·         First Aide and CPR certification is preferred.

·         Valid driver's license is required.

·         Ability to work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Compensation & Benefits

• Rate of pay range is $27.00 to $30.00 per hour; based on experience and qualifications.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

• Assist in the preparation of monthly, quarterly, and annual financial statements.
• Lead month-end and year-end closing processes.
• Analyze financial results and provide meaningful insights to management.
• Support budgeting, forecasting, and cash flow management activities.
• Monitor key performance indicators across hotel, golf, spa, and food & beverage operations.

Accounting Operations

• Oversee accounts payable, accounts receivable, payroll, revenue accounting, and general ledger functions.
• Ensure timely reconciliation of balance sheet accounts and bank accounts.
• Maintain strong internal controls and accounting procedures.
• Support external audit and tax compliance processes.
• Ensure compliance with accounting standards, company policies, and regulatory requirements.

Resort Operations Support

• Partner with operational leaders to improve financial performance and operational efficiencies.
• Monitor revenues and expenses across hotel, golf, spa, retail, and food & beverage departments.
• Assist department managers with budgeting, financial analysis, and decision-making.

Leadership & Team Development

• Supervise, mentor, and develop members of the accounting and finance team.
• Foster a collaborative, service-oriented, and high-performance culture.
• Assist with recruitment, training, performance management, and succession planning initiatives.
• Promote continuous improvement and process enhancement within the finance department.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.
• 5+ years of progressive accounting and finance experience.
• Previous leadership or supervisory experience.
• Experience in hospitality, hotel, resort, golf, gaming, or service-based industries is considered a strong asset.
• Strong knowledge of financial reporting, budgeting, internal controls, and accounting systems.
• Advanced proficiency in Microsoft Excel and financial management software.
• Excellent analytical, organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities in a dynamic resort environment. 

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Head Server or Shift Lead is responsible for supporting the daily operations of the Prairie Rose Kitchen restaurant and Red Willow Café grab 'n' go while providing leadership and direction to front-of-house team members during assigned shifts. This position ensures guests receive friendly, efficient, and high-quality service while maintaining food and beverage service standards, cleanliness, and operational procedures.

The Head Server / Shift Lead acts as a key point of contact for employees and guests during their shift and supports the Food and Beverage Manager with daily operations; working closely with culinary, bar, guest services, and spa operations.

Key Responsibilities

·       Lead pre-shift briefings and communicate reservations, groups, menu changes, allergies, VIPs, spa considerations, and operational priorities.

·       Assign sections and side work and coordinate breaks to maintain service coverage.

·       Monitor service pace, table status, guest satisfaction, and team performance throughout the shift.

·       Ensure food safety, sanitation cleanliness standards are followed.

·       Report accidents, hazards, equipment concerns, and other safety issues promptly.

·       Follow and reinforce all company health and safety policies.

·       Coach employees in real time and provide practical support during peak periods.

·       Coordinate with kitchen and bar leadership on timing, quality, shortages, and service recovery.

·       Handle guest concerns within authority and escalate significant matters appropriately.

·       Complete shift handovers, closing checks, cash/POS requirements, and incident documentation as assigned.

·       Ensure service feels attentive and polished while respecting the relaxed pace and atmosphere of a thermal spa.

·       Guide guests through menus and confidently explain ingredients, dietary options, beverages, and spa appropriate recommendations.

·       Encourage thoughtful upgrades and additional purchases without creating pressured sales experience.

·       Recognize guest cues and adapt service style to individual needs.

·       Support accurate POS use, discounts, voids, complimentary items, cash handling, tip procedures, and end-of-shift reporting.

·       Monitor service supplies and communicate inventory needs.

·       Support training documentation, performance feedback, and operational improvement.

·       Assist with server, host, busser, and food-runner training and mock services.

·       Participate in menu tastings and product knowledge training.

Qualifications

·       Minimum 3 years’ experience in food and beverage restaurant, café, or hospitality operations.

·       Previous leadership or supervisory experience is preferred.

·       Ability to work in a fast-paced environment and manage multiple priorities.

·       Strong problem solving and teamwork skills.

·       Serve It Right Saskatchewan (SIRS) certification.

·       Safe Food Handling Certification is an asset.

·       WHMIS certification is preferred.

·       First Aide and CPR certification is an asset.

·       Minimum 19 years of age.

·       Ability to work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Lead Bartender leads bar operations, beverage development, inventory control, service standards, and bartender coaching for Prairie Rose Kitchen. This position will create a distinctive beverage program that complements the spa’s wellness and social positioning while ensuring responsible, profitable, and consistent service.

Key Responsibilities

·       Lead, coach, schedule and support Bartenders during assigned operations.

·       Establish standards for recipes, presentation, responsible service, cleanliness, opening/closing, and guest interaction.

·       Conduct beverage training and maintain strong product knowledge across alcoholic and non-alcoholic offerings.

·       Coordinate closely with restaurant and culinary leadership.

·       Lead daily bar setup, preparation, service, closing, and cleanliness.

·       Ensure all beverages are prepared consistently according to recipe, presentation, portion, and quality standards.

·       Monitor responsible alcohol service and ensure provincial requirements and property policies are followed.

·       Maintain safe, sanitary, organized bar stations and proper storage and rotation of products.

·       Coordinate beverage timing and service with Servers, Kitchen and Shift Leads.

·       Handle guest concerns and service recovery within authority.

·       Manage beverage inventory, ordering, receiving, transfers, counts, waste, breakage, and variance controls.

·       Monitor beverage cost, pour cost, pricing, sales mix, and product performance.

·       Maintain accurate POS, discount, void, complimentary, and cash-control practices.

·       Create memorable beverage experiences that work equally well for both social and wellness-focused guests.

·       Maintain a strong zero-proof and hydration-oriented offering alongside alcoholic beverages.

·       Develop seasonal features, pairings, events, and signature experiences in collaboration with culinary and spa teams.

·       Establish and train on bar SOPs, responsible service procedures, inventory controls, prep standards, and cleaning schedules.

·       Assist with recruitment and training Bartenders and participate in mock services.

Qualifications

·       Minimum 3 years’ bartending experience in a restaurant or hospitality operations.

·       Previous leadership or supervisory experience is preferred.

·       Proven problem solving and teamwork skills.

·       Ability to work efficiently in a fast-paced environment.

·       Strong customer service and communication skills.

·       Serve It Right Saskatchewan (SIRS) certification is required.

·       Safe Food Handling Certification is an asset.

·       WHMIS certification is preferred.

·       First Aide and CPR certification is an asset.

·       Minimum 19 years of age.

·       Ability to work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Senior Sous Chef / Sous Chef supports the Executive Chef in overseeing daily kitchen operations and ensuring the consistent delivery of high-quality food and exceptional guest experiences. This position provides leadership to the culinary team, supervises food preparation and service, and helps maintain standards for food quality, presentation, safety, cleanliness, and cost control.

The Senior Sous Chef / Sous Chef assumes responsibility for kitchen operations in the absence of the Executive Chef for the Prairie Rose Kitchen and Red Willow Café.

Key Responsibilities

·       Supervise daily preparation and service, assign stations, coordinate breaks, and maintain production priorities.

·       Ensure recipes, portion sizes, plating, temperatures, and presentation standards are followed.

·       Coach cooks in technique, organization, food safety, speed, and consistency.

·       Monitor reservations, group requirements, grab-and-go demand at Red Willow Café, and special dietary needs, and adjust production accordingly.

·       Inspect food storage, labelling, rotation, cooling, reheating, sanitation, and allergen controls.

·       Coordinate with front-of-house leadership to resolve service timing or quality concerns.

·       Assist with ordering, receiving, inventories, par levels, transfers, waste tracking, and food-cost control.

·       Monitor portioning, yields, spoilage, overproduction, and staff meals according to policy.

·       Ensure deliveries meet quality, quantity, temperature, and specification requirements.

·       Support menu specials, season offerings, wellness-focused dishes, and culinary events.

·       Respond constructively to guest feedback and remake or correct items promptly when required.

·       Help maintain a calm, organized kitchen that supports consistent guest experiences during peak periods.

·       Assist with recipe testing, menu development, costing, equipment setup, inventories, and supplier evaluations.

·       Assist with development and execution of prep lists, production standards, kitchen SOPs, cleaning schedules, and food safety procedures.

·       Participate in mock services and rehearsals to refine timing, communication, and kitchen flow.

·       Assist with staffing and training of Cooks and Stewards.

Qualifications

·       Culinary diploma, Red Seal certification, or equivalent culinary training and experience required.

·       Several years of progressive culinary experience in a restaurant, hotel, resort, or food service environment.

·       Previous leadership or supervisory experience is preferred.

·       Strong knowledge of food preparation, cooking techniques, and kitchen operations.

·       Thorough knowledge of food safety and sanitation practices.

·       Proven problem solving and teamwork skills.

·       Ability to work efficiently in a fast-paced environment.

·       Strong communication and organizational skills.

·       Serve It Right Saskatchewan (SIRS) certification is preferred.

·       Safe Food Handling Certification is an asset.

·       WHMIS certification is preferred.

·       First Aide and CPR certification is an asset.

·       Minimum 19 years of age.

·       Ability to work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Grounds Technician will report to the Facilities Operations Manager and is responsible for maintaining the outdoor grounds and surrounding property to ensure that the Dakota Dunes Thermal Spa presents a clean, safe, attractive, and welcoming environment for guests and employees.

This position performs routine landscaping, grounds maintenance, seasonal duties, and general outdoor upkeep while identifying and reporting maintenance and safety concerns.

Key Responsibilities

·       Maintain lawns, native plantings, gardens, trees, shrubs, planters, and landscaped areas through appropriate watering, pruning, fertilizing, weeding, and seasonal care.

·       Keep pathways, entrances, patios, decks, outdoor relaxation areas, and service routes clean and free of hazards, snow, and ice.

·       Perform snow removal, shovelling, plowing, sanding, de-icing, and ice monitoring according to established priorities.

·       Inspect exterior furniture, fencing, gates, lighting, signage, drainage, irrigation, and outdoor fixtures and report or correct deficiencies.

·       Support waste removal, litter control, seasonal setup, storm cleanup, and outdoor event requirements.

·       Operate grounds equipment safely and maintain equipment in clean, serviceable condition.

·       Monitor slip, trip, ice, drainage, weather, and landscape hazards and respond promptly

·       Use chemical, fertilizers, fuels, and equipment in accordance with WHMIS, safety procedures, and environmental requirements.

·       Protect guest privacy and tranquility when performing work near thermal pools and relaxation spaces.

·       Support responsible water use, native landscaping, waste reduction, and environmentally conscious grounds practices.

·       Coordinate work timing with other departments to reduce noise and disruption during peak guest periods.

·       Assist with landscaping turnover, deficiency identification, irrigation testing, exterior equipment setup, and seasonal readiness.

·       Maintain seasonal maintenance routines, inspection checklists, equipment inventories, and snow/ice response procedures.

·       Support placement, preparation and maintenance of outdoor furniture, signage, and guest-use areas.

Qualifications

·       Minimum 3 years’ experience in landscaping and groundskeeping.

·       Experience in resort or hotel maintenance is preferred.

·       Ability to operate and maintain landscaping equipment.

·       Knowledge of plants, trees, flowers, and the ability to maintain them is an asset.

·       Ability to troubleshoot and repair equipment.

·       Familiarity with safety regulations and procedures.

·       Attention to detail and ability to interact with guests and other staff members.

·       Ability to stand, walk, bend, kneel, climb stairs and ladders, and perform physically demanding work; and exposure to varying temperatures.

·       Ability to work independently and prioritize multiple tasks.

·       WHMIS certification is preferred.

·       First Aide and CPR certification is preferred.

·       Valid driver's license is required.

·       Ability to work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

The Line Cook is responsible for preparing and cooking food to established recipes and quality standards while supporting the Sous Chef and maintaining a clean, safe, and efficient kitchen environment.

Key Responsibilities

• Assist the Sous Chef with daily kitchen operations.
• Prepare, cook, and plate food for à la carte and banquet service.
• Follow recipes, portion standards, and special dietary requirements.
• Ensure all food is prepared and served to a high standard of quality.
• Operate kitchen equipment safely and efficiently.
• Maintain a clean, organized, and sanitary workstation and kitchen.
• Follow all food safety, health, and workplace safety standards.
• Work collaboratively with the kitchen team and maintain a positive, professional attitude.
• Perform other duties as assigned.

Qualifications & Requirements

• Minimum 2 years of culinary or line cook experience required.
• Safe Food Handling Certification or willingness to obtain.
• First Aid certification or willingness to obtain is an asset.
• Strong teamwork and communication skills.
• Ability to work efficiently in a fast-paced kitchen environment.
• Ability to stand for extended periods and perform frequent lifting.
• Must be legally eligible to work in Canada.
• Criminal background check required.
• Reliable transportation and ability to commute to the workplace required.

Visa Requirements: Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

The Restaurant Host creates a warm and welcoming first impression for guests while managing reservations, waitlists, and seating. This role works closely with the front-of-house team to ensure efficient guest flow and an exceptional dining experience.

Responsibilities

• Greet and welcome guests promptly and professionally.
• Manage reservations, waitlists, and seating arrangements.
• Provide accurate wait times and escort guests to their tables.
• Present menus and introduce guests to their server.
• Answer phone calls and assist with reservations and guest inquiries.
• Monitor table availability and coordinate seating with servers and management.
• Assist guests with special requests and accessibility needs.
• Maintain a clean and organized host stand and entrance area.
• Support front-of-house duties, including table clearing and resetting.
• Address guest concerns professionally and escalate issues when needed.
• Thank guests upon departure and invite them to return.
• Follow company, health and safety, and service standards.
• Perform other duties as assigned.

Qualifications

• Previous hospitality, restaurant, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Friendly, professional, and guest-focused attitude.
• Strong organizational and multitasking abilities.
• Ability to remain calm and efficient in a fast-paced environment.
• Ability to work independently and as part of a team.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods.
• High school diploma or equivalent preferred.

Visa Requirements: Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal. 

Here is a quick list of all the job opportunities currently available:

Guest Services

• Guest Service / Experience Associate: Handles guest experiences, reservations, guest arrivals, departures, inquiries, and retail transactions.
• Thermal Spa Attendant: Supports guests in thermal areas while maintaining safety, cleanliness, and amenities.

Housekeeping

• Laundry Attendant: Processes linens, towels, and robes while maintaining inventory.
• Public Area Attendant: Maintains cleanliness and presentation of all public guest spaces

Restaurant & Grab-and-Go

• Head Server / Shift Lead: Leads service shifts while coaching staff and ensuring guest satisfaction.
• Server: Provides professional food and beverage service and memorable guest experiences.
• Host: Greets guests, manages seating, and coordinates reservations.
• Busser / Food Runner: Supports dining room operations through food delivery and table maintenance.
• Lead Bartender / Head Mixologist: Leads bar operations, beverage development, inventory, and bartender coaching.
• Bartender: Prepares and serves beverages while providing outstanding hospitality.

Kitchen

• Senior Sous Chef / Sous Chef: Supports kitchen leadership, food quality, staff supervision, and inventory.
• Cook: Prepares quality food while following recipes and food safety standards.
• Dishwasher / Steward: Maintains sanitation of dishes, equipment, and kitchen work areas.

Facilities & Maintenance

• Maintenance Technician: Performs repairs, preventative maintenance, inspections, and troubleshooting throughout the property.
• Ground Technician: Maintains landscaping, gardens, pathways, snow removal, and outdoor wellness areas.

Join Our Team

Applicants must currently reside in the Saskatoon area or looking to relocate. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today. Please make sure to indicate which position(s) you are interested in.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Esthetician provides professional skincare, facial, body, and other approved esthetic treatments in a safe, restorative, and personalized guest experience. The Esthetician is responsible for educating guests on appropriate home-care products and services while maintaining high standards for consultation, sanitation, treatment protocols, privacy, and professional conduct.

Key Responsibilities

Treatment Operations

·       Conduct guest consultations and identify skin concerns, goals, sensitivities, allergies, contraindications, and treatment preferences.

·       Explain treatment plan, obtain appropriate consent, and modify or decline services when required for guest safety.

·       Deliver approved facials, skincare, body, and esthetic services according to training, protocols, timing, and scope of competence.

·       Maintain professional draping, privacy, boundaries, and communication throughout the service.

·       Prepare, sanitize, reset, and restock treatment rooms between guests.

·       Use products, equipment, disposables, and linens according to manufacturer and spa standards.

·       Document relevant treatment information and recommendations according to property procedures.

·       Participate in treatment rehearsals, product knowledge sessions, and service calibration.

Guest Experience & Retail

·       Provide thoughtful skincare and home-care education based on guest needs without pressure or unsupported claims.

·       Recommend appropriate products, future services, and treatment frequency when relevant.

·       Support retail events, product launches, treatment promotions, and education initiatives as assigned.

Safety, Sanitation & Compliance

·       Follow infection prevention, sanitation, chemical handling, equipment, contraindication, privacy, and occupational safety procedures.

·       Immediately report adverse reactions, incidents, equipment issues, or guest safety concerns.

·       Maintain professional credentials and continuing education required for assigned services.

Qualifications

·       Esthetician Certification or Diploma from an accredited training institution.

·       Minimum 2 years of experience in a spa, resort, or hospitality environment is preferred.

·       Current First Aid/CPR certification is an asset.

·       Ability to maintain confidentiality and professional boundaries.

·       Professional, reliable, and guest-focused.

·       Strong communication and interpersonal skills.

·       Flexible availability, including evenings, weekends and holidays.

·       Knowledge of Saskatchewan tourism and local attractions is considered an asset.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• All required equipment and supplies provided.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Registered Massage Therapist (RMT) provides professional therapeutic massage therapy treatments within their scope of practice, competence, and applicable professional requirements. The RMT is responsible for creating a safe, welcoming, and respectful individualized treatment experience while maintaining exceptional standards for consultation, consent, privacy, documentation, sanitation, and guest care.

Key Responsibilities

Treatment & Professional Practice

·       Conduct guest consultations and assess individual treatment needs in reference to relevant health information, contraindications, preferences, and areas requiring modification.

·       Obtain informed consent and explain the proposed treatment, draping, pressure, positioning, and relevant expectations.

·       Maintain a clean, safe, and comfortable treatment environment, and adapting to guest preferences.

·       Complete treatment documentation accurately and securely according to applicable professional and property requirements.

Guest Experience & Collaboration

·       Educate guests on general self-care or treatment recommendations within a professional scope without making unsupported claims.

·       Recommend appropriate future treatments or retail products when relevant to guest needs and within professional boundaries.

·       Coordinate respectfully with Guest Services, Spa Reception, Housekeeping, and other service providers while protecting confidential information.

Safety, Ethics & Compliance

·       Maintain all required professional credentials, insurance, continuing education, and certifications.

·       Follow infection prevention, incident reporting, emergency, privacy, consent, and occupational safety procedures.

·       Maintain treatment-room readiness, sanitation, linen standards, and equipment care between guests.

·       Always maintain strict professional boundaries and confidentiality, and immediately report any safety, ethical, or guest-conduct concerns through established channels.

Qualifications

·       Graduate of an accredited massage therapy program.

·       Registered Massage Therapist in good standing with the applicable Saskatchewan regulatory body.

·       Current professional liability insurance, as required.

·       Minimum 2 years of experience in a spa, resort, or hospitality environment is preferred.

·       Current First Aid/CPR certification.

·       Ability to maintain confidentiality and professional boundaries.

·       Professional, reliable, and guest-focused.

·       Strong communication and interpersonal skills.

·       Flexible availability, including evenings, weekends and holidays.

·       Knowledge of Saskatchewan tourism and local attractions is considered an asset.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• All required equipment and supplies provided.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today. 

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Guest Services Supervisor provides daily leadership and support to the Guest Services team while ensuring guests receive professional, welcoming, and exceptional service. This position supervises employees, assists with daily operations, timely resolution of guest concerns, and ensuring accurate reservations, smooth arrivals and departures, and retail execution.

This position provides hands-on shift leadership, coaching, and operational support, while developing a confident and knowledgeable Guest Services team while serving as the first escalation point for front-line Guest Services employees.

Key Responsibilities

·       Lead pre-shift briefings and assign front-desk responsibilities according to forecast demand.

·       Monitor arrivals, departures, queues, phone/email inquiries, reservations, retail activity, and guest flow throughout the shift.

·       Support employees with complex bookings, guest accounts, payment issues, locker/RFID concerns, and policy questions.

·       Ensure accurate guest profiles, waivers, reservation notes, payments, refunds, discounts, and retail transactions.

·       Coach Guest Services employees on hospitality, product knowledge, communication, sales, accuracy, and professional presentation; identifying further training needs.

·       Monitor adherence to scripts, service standards, privacy requirements, and operating procedures.

·       Assist with training and onboarding new Guest Services employees.

·       Support retail, treatment, dining, and experience recommendations based on guest needs.

·       Observe recurring guest questions or friction points and recommend improvements.

·       Assist with special events, VIP arrivals, groups, and other resort activities.

·       Communicate important guest and operational information to management and other departments.

·       Assist in organizing front-desk supplies, retail displays, guest materials, keys/credentials, and shift documentation.

Qualifications

·       Certificate in Hospitality Management, Tourism, Administration, or a related field is preferred.

·       Minimum 2 years of leadership experience in a spa, resort, or hospitality environment.

·       Experience with a reservation system and Microsoft Office software.

·       Proven ability to provide exceptional guest services.

·       Attention to detail, organizational, and time management skills.

·       Passion for wellness, guest experience, and creating memorable environments.

·       Excellent communication, organizational, and leadership skills.

·       Knowledge of Saskatchewan tourism and local attractions is considered an asset.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Guest Services Assistant Manager will be responsible for overseeing the daily operation of the Guest Services department and ensuring an exceptional guest experience from arrival through departure at the Dakota Dunes Thermal Spa.

This position provides hands-on leadership, coaching, and operational support, while developing a confident and knowledgeable Guest Services team that will strive to maintain high standards of service, professionalism, cleanliness, communication, and guest satisfaction.

Key Responsibilities

Leadership & Team Management

·       Support recruitment, onboarding, training, scheduling, and performance management of Guest Service employees.

·       Conduct pre-shift briefings and maintain clear communication to occupancy, groups, VIPs, closures, treatment availability, and operational changes.

·       Provide coaching and constructive feedback to employees.

·      Monitor employee attendance, punctuality, uniform standards, grooming, and adherence to workplace policies.

·       Assist with development and integration of front desk SOPs, reservation procedures, scripts, checklists, retail controls, guest communication, and emergency protocols.

·       Support configuration and testing of reservation, POS, payment, RFID/wristband, locker, gift card, telephone, and related systems.

Guest Services Operations

·       Oversee daily front desk flow, reservation accuracy, arrivals, departures, payments, retail, guest accounts, and queue management.

·       Resolve guest concerns promptly and professionally and authorize service recovery within delegated limits.

·       Coordinate with all other departments to solve guest needs.

·       Monitor capacity, treatment availability, no-shows, late arrivals, cancellations, waitlists, and guest movement.

·       Ensure accurate handling of waivers, guest profiles, notes, payment information, wristbands/RFID credentials, lockers, and retail transactions.

·       Support opening/closing, cash reconciliation, safe access, and shift handovers.

·       Well versed in all thermal experiences, treatments, dining, retail, memberships/packages, policies, accessibility information, and resort offerings to promote services and make recommendations.

Administration & Financial Management

·       Monitor labour deployment, retail inventory, cash controls, discounts, refunds, gift cards, and transaction accuracy.

·       Review daily reports, guest feedback, service recovery, reservation errors, and front-desk KPIs.

·       Assist with maintaining accurate records, logs, reports, and other required documentation.

·       Review and verify guest accounts and assist with resolving billing discrepancies.

·       Maintain accurate records relating to guest requests, complaints, incidents, and service recovery.

Guest Experience & Innovation

·       Observe the entire arrival and departure journey, and identify friction points before they affect guest satisfaction.

·       Follow up on guest concerns to ensure appropriate resolution.

·       Maintain a visible and approachable presence within Guest Services.

·       Support accessibility, inclusion, cultural respect, and consistent communication across the guest journey.

Qualifications

·       Certificate in Hospitality Management, Tourism, Administration, or a related field.

·       Minimum 5 years of leadership experience in a spa, resort, or hospitality environment.

·       Experience with hotel property management or reservation systems, and Microsoft Office software.

·       Proven ability to provide exceptional guest services.

·       Strong attention to detail, organizational, and time management skills.

·       Passion for wellness, guest experience, and creating memorable environments.

·       Excellent communication, organizational, and leadership skills.

·       Knowledge of Saskatchewan tourism and local attractions is considered an asset.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

We are looking for a friendly, professional, and customer-focused Hotel Reservation Agent to join our team. The successful candidate will be responsible for assisting guests with room reservations, providing information about the hotel and its services, and ensuring each guest receives a positive experience from the first point of contact.

Key Responsibilities

• Handle incoming reservation inquiries by phone, email, and other booking channels.
• Create, modify, and cancel guest reservations accurately.
• Provide guests with information regarding room types, rates, packages, amenities, policies, and hotel services.
• Assist guests in selecting accommodations that best meet their needs.
• Confirm reservation details and ensure all guest information is entered accurately into the hotel reservation system.
• Respond to guest questions and requests in a timely and professional manner.
• Promote hotel services, upgrades, packages, and other opportunities when appropriate.
• Coordinate with the Front Desk and other departments to ensure a smooth guest experience.
• Maintain accurate reservation records and follow hotel procedures.
• Handle special requests and communicate them to the appropriate departments.
• Assist with group bookings and small group inquiries as required.
• Process payments, deposits, and other reservation-related transactions when applicable.
• Maintain a professional and welcoming attitude at all times.
• Follow hotel standards for customer service, privacy, and confidentiality.

Qualifications & Skills

• Previous hotel, reservations, customer service, or hospitality experience is considered an asset.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Professional telephone and email etiquette.
• Comfortable working with computers and hotel reservation systems.
• Strong problem-solving and customer service skills.
• Ability to work independently as well as part of a team.
• Flexible availability, including evenings, weekends, and holidays as required
• Bilingualism or additional languages are considered an asset.

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

Key Responsibilities

• Provide professional and courteous front desk service during overnight hours, including guest check-ins, check-outs, and handling inquiries.
• Complete all night audit procedures in accordance with Dakota Dunes Resort standards, policies, and operating systems.
• Reconcile daily financial transactions, including cash, credit, and debit, ensuring accuracy and compliance with internal controls.
• Prepare and distribute daily reports, including occupancy, revenue, and food & beverage summaries.
• Secure all funds and financial documentation in accordance with Resort policies.
• Monitor the Resort premises to ensure the safety and security of guests, staff, and property.
• Respond promptly and effectively to guest concerns, complaints, and requests, ensuring a positive guest experience.
• Maintain thorough knowledge of Resort amenities, services, and promotions to actively assist and engage guests.
• Ensure the efficient and organized operation of the Front Desk and lobby area during overnight hours.
• Post and balance all charges accurately and in a timely manner.
• Complete nightly food and beverage reporting requirements.
• Run end-of-day audit processes and ensure all systems are balanced and finalized.
• Assist with administrative duties such as reports, internal communications, and reservation updates.
• Maintain lobby presentation, including restocking the lobby market and refreshing guest coffee and tea stations.
• Follow all health, safety, fire, and emergency procedures in alignment with Resort policies.
• Perform other related duties as assigned by the Front Desk Supervisor, Duty Manager, or General Manager.

Qualifications & Skills

• High school diploma required; post-secondary education in Hospitality or Accounting is considered an asset.
• Minimum 1–2 years of experience in hospitality or front desk operations preferred.
• Basic accounting knowledge with strong attention to detail and accuracy.
• Experience with hotel management systems (e.g., OPERA) and Microsoft Office is an asset.
• Strong communication and interpersonal skills with a guest-focused approach.
• Ability to remain calm, professional, and solution-oriented in high-pressure situations.
• Capable of working independently with minimal supervision during overnight shifts.
• High level of integrity and accountability, particularly when handling financial transactions.
• Professional appearance in accordance with Dakota Dunes Resort dress code (all-black attire).
• Flexible availability to work overnight shifts, weekends, and holidays.

Working Conditions

• Overnight shifts in a resort environment.
• Requires standing for extended periods and occasional light lifting.
• Independent role with responsibility for both guest service and financial accuracy.

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

The Front Office Supervisor will oversee the daily operations of the front desk department, ensuring exceptional guest service, efficient check-in/check-out process, and effective resolution of guest concerns. The ideal candidate will possess excellent communication skills, a strong leadership ability, and a passion for delivering outstanding hospitality experiences.

Responsibilities:

• Supervise the daily operations of the front desk team, including scheduling, training, coaching, and performance support of Front Desk Agents.
• Ensure all guests receive a professional, welcoming, and efficient check-in and check-out experience in accordance with hotel standards.
• Respond promptly and professionally to guest inquiries, concerns, complaints, and special requests to ensure guest satisfaction.
• Motivate, mentor, and support front office staff in delivering exceptional customer service and maintaining a positive work environment.
• Monitor front desk operations to ensure compliance with hotel policies, procedures, and service standards.
• Identify opportunities to improve operational efficiency, workflow, and overall guest experience.
• Serve as the primary liaison between guests and various hotel departments to ensure guest needs and expectations are met.
• Coordinate with housekeeping, maintenance, and other departments to address guest requests and operational requirements in a timely manner.
• Handle escalated guest concerns, emergencies, and difficult situations with professionalism, discretion, and sound judgment.
• Maintain accurate records of guest interactions, financial transactions, incidents, and operational activities, and prepare required reports for management.
• Assist with cash handling, balancing reports, and ensuring accuracy of billing and payment transactions.
• Support management in implementing hotel initiatives, policies, and operational procedures.
• Ensure the front desk area is clean, organized, and maintained in a professional manner at all times.
• Participate in staff meetings, training sessions, and performance evaluations as required.
• Perform other related duties as assigned by management to support hotel operations and guest satisfaction.

Qualifications:

• Associate or bachelor’s degree in hospitality management or related field preferred
• Minimum of 3 years work experience in front desk or guest services role in a hotel or resort setting with at least 2 years in a supervisory role
• Strong leadership and team management skills.
• Excellent verbal and written communication skills
• Proficient in using Opera and Microsoft Office
• Ability to handle difficult situations with professionalism and tact
• Strong organizational skills and attention to detail
• Ability to multitask and manage time effectively in a fast-paced environment
• Availability to work varied shifts, including evenings, weekends, and holidays as needed.

Visa Requirements: Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

The Banquet Server is responsible for delivering exceptional food and beverage service for meetings, conferences, weddings, and special events at Dakota Dunes Resort. This role supports all aspects of banquet operations, including event setup, guest service, banquet portering, and bartending duties while maintaining high standards of hospitality, cleanliness, and professionalism.

 Key Responsibilities

• Set up meeting rooms, event spaces, food stations, beverage areas, and guest amenities according to hotel and event specifications.
• Inspect assigned rooms and service areas before events to ensure proper setup, cleanliness, and readiness.
• Provide friendly, efficient, and professional food and beverage service while anticipating and responding to guest needs.
• Greet guests, assist with seating, and provide directions or information as required.
• Serve menu items, beverages, and alcoholic drinks according to resort standards and event requirements.
• Prepare and maintain beverage stations, including banquet bar setup and service, when required.
• Ensure food, beverages, supplies, and service items are replenished throughout events.
• Maintain cleanliness and organization of banquet areas, service stations, storage areas, and equipment.
• Reset event spaces between services, including cleaning tables, chairs, floors, equipment, and service areas.
• Safely operate and maintain banquet equipment according to hotel procedures.
• Transport dishes, equipment, tables, and chairs while following safe handling practices.
• Communicate guest requests, special requirements, and service concerns to supervisors or the Banquet Manager.
• Resolve guest concerns professionally and promptly, escalating issues when necessary.
• Maintain knowledge of resort services, facilities, and local attractions to provide helpful guest assistance.
• Follow all departmental policies, safety procedures, responsible alcohol service requirements, and service standards.
• Support the banquet team with additional duties as assigned to ensure successful event execution.

 Qualifications

• Previous banquet, hospitality, food service, or bartending experience is considered an asset.
• Minimum 19 years of age to serve alcoholic beverages.
• Valid Serving It Right Saskatchewan (SIRS) certification required for bartending and alcohol service duties.
• WHMIS certification required.
• Strong communication and interpersonal skills with a guest-focused approach.
• Excellent organization, time management, and multitasking abilities.
• Ability to work independently with minimal supervision while contributing to a team environment.
• Flexible and adaptable to changing event schedules, priorities, and guest requirements.
• Basic math skills for handling transactions and beverage service.
• Reliable transportation required.

Physical Requirements

• Ability to stand, walk, and remain active for extended periods.
• Ability to lift, carry, and transport food and beverage trays weighing up to 65 lbs.
• Ability to move banquet equipment, including tables, chairs, and service supplies.
• Frequent bending, reaching, pushing, pulling, and other physical movements required.
• Ability to work evenings, weekends, holidays, and varying event schedules.

Visa Requirements: Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

The Room Attendant plays a vital role in creating an exceptional guest experience by ensuring guest rooms and public areas are clean, comfortable, and well-maintained. Working closely with the Executive Housekeeper and Housekeeping team, this position upholds Dakota Dunes Resort's standards of cleanliness, safety, and hospitality while responding to guest needs in a professional and timely manner.

Key Responsibilities

• Clean, sanitize, and prepare guest rooms, bathrooms, public areas, and corridors to established hotel standards.
• Complete room assignments efficiently while maintaining high standards of cleanliness, presentation, and attention to detail.
• Perform evening service (turndown service) as scheduled.
• Respond promptly and courteously to guest requests, ensuring exceptional customer service and guest satisfaction.
• Inspect rooms to ensure furniture, fixtures, linens, amenities, and equipment are properly placed and in excellent condition.
• Report maintenance deficiencies, safety hazards, and repair needs promptly to the appropriate department.
• Maintain housekeeping carts, equipment, and storage areas in a clean, organized, and safe condition.
• Safely use, store, and handle cleaning chemicals and equipment in accordance with manufacturer instructions and Material Safety Data Sheets (MSDS/SDS).
• Follow hotel procedures for securing guest rooms, handling room keys, and protecting guest privacy.
• Properly document and process lost and found items in accordance with hotel policies.
• Communicate effectively with Guest Services, Maintenance, and other departments regarding room status, guest requests, and operational needs.
• Complete opening and closing duties, reports, and assigned documentation accurately.
• Support hotel security by reporting suspicious activities, safety concerns, or unusual incidents.
• Participate in emergency response procedures and follow all health and safety policies.
• Foster a positive team environment by working collaboratively with colleagues while demonstrating professionalism, respect, and integrity.
• Ensure compliance with all housekeeping policies, procedures, quality standards, and resort brand expectations.
• Perform additional duties as assigned to support hotel operations.

Qualifications

• High school diploma or equivalent is considered an asset.
• Previous housekeeping or hotel cleaning experience is preferred but not required.
• Strong commitment to delivering exceptional guest service.
• Excellent attention to detail with the ability to maintain high cleanliness standards.
• Strong organizational and time management skills with the ability to prioritize tasks in a fast-paced environment.
• Effective communication and interpersonal skills.
• Ability to work independently as well as collaboratively within a team.
• Flexible availability to work days, evenings, weekends, holidays, and overtime as required.
• Basic mathematical skills for counting inventory and supplies.

Physical Requirements

• Frequently lift, carry, push, or pull up to 50 lbs.; occasionally lift up to 75 lbs.
• Stand, walk, bend, kneel, crouch, reach, and twist for extended periods throughout the shift.
• Frequently use stairs while servicing guest floors.
• Push and maneuver housekeeping carts and equipment throughout the property.
• Work indoors and occasionally outdoors in varying seasonal weather conditions.
• Ability to safely work with cleaning chemicals and disinfectants while following all safety procedures.

Visa Requirements: Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

The Front Office Agent is responsible for providing exceptional guest service and ensuring smooth front desk operations. This role involves greeting guests, managing reservations, handling guest inquiries, processing payments, and maintaining accurate records while creating a welcoming and professional environment for all guests.

Key Responsibilities:

• Greet guests in a friendly, professional, and courteous manner and provide exceptional customer service at all times.
• Check guests in and out of the hotel following established hotel procedures and standards.
• Register arriving guests, assign rooms, and issue room keys or access cards.
• Make, modify, and cancel reservations while ensuring all booking details are accurate and up to date.
• Answer incoming phone calls and respond to guest inquiries promptly and professionally.
• Assist guests with requests, concerns, and special accommodations during their stay.
• Provide accurate information regarding hotel services, amenities, policies, and local attractions.
• Process guest payments including cash, debit, credit card, and direct billing transactions.
• Prepare and present guest folios and billing statements upon departure and ensure accurate payment processing.
• Maintain accurate records of room availability, reservations, guest accounts, and room assignments.
• Handle guest complaints or concerns professionally and escalate issues to management when necessary.
• Perform daily accounting duties including posting charges, balancing transactions, data entry, and reconciliation.
• Complete end-of-shift audit procedures and generate required reports accurately and on time.
• Coordinate and communicate effectively with housekeeping, maintenance, and other departments to ensure guest satisfaction.
• Monitor lobby and front desk areas to maintain cleanliness, organization, and professionalism.
• Follow hotel safety, security, and emergency procedures to ensure the safety of guests, staff, and hotel property.
• Maintain confidentiality of guest and hotel information.
• Attend training sessions and staff meetings as required.
• Perform other duties as assigned by management.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Basic knowledge of accounting and cash-handling procedures.
• Proficiency in computer systems and hotel management software such as OPERA and Microsoft Outlook.
• Ability to understand and follow verbal and written instructions.
• Ability to accurately post, balance, and reconcile charges and payments.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Ability to remain professional and composed under stressful situations.
• Flexible availability, including evenings, weekends, holidays, and overnight shifts when required.
• Maintain high standards of personal appearance, grooming, and professionalism.
• Basic math, reading, and writing skills.
• Ability to work independently and as part of a team.

Visa Requirements: Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

Key Responsibilities

• Prepare and serve cocktails, beer, wine, and non-alcoholic beverages according to established recipes and service standards.
• Provide outstanding guest service by engaging with guests in a friendly, professional, and efficient manner.
• Verify guest identification and ensure compliance with liquor laws and responsible beverage service practices.
• Accurately process orders and payments using the point-of-sale (POS) system.
• Maintain a clean, organized, and fully stocked bar, including replenishing liquor, beer, wine, glassware, garnishes, and supplies.
• Monitor inventory levels and notify management of stock shortages or ordering needs.
• Prepare garnishes, mixes, and other bar ingredients to ensure efficient service.
• Follow all food safety, health, sanitation, and workplace safety standards.
• Handle guest concerns professionally and resolve service issues promptly to ensure guest satisfaction.
• Collaborate with servers, kitchen staff, and fellow bartenders to ensure seamless service during peak periods.
• Perform opening and closing duties, including cash reconciliation, cleaning, and securing the bar area.
• Maintain knowledge of current beverage menus, seasonal promotions, and resort events to provide recommendations and enhance the guest experience.
• Contribute to a positive team environment while supporting resort standards of excellence.
• Other duties assigned

 Qualifications

• Previous bartending experience in a restaurant, resort, hotel, or hospitality environment is preferred.
• Valid Serve It Right Saskatchewan (SIRS) certification or willingness to obtain.
• Strong knowledge of cocktails, beer, wine, and responsible alcohol service.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Strong attention to detail and accuracy when handling cash and processing transactions.
• Flexible availability, including evenings, weekends, holidays, and special events.
• Ability to stand for extended periods and lift up to 25 lbs.

Visa Requirements: Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

The Restaurant Supervisor works closely with the Food & Beverage leadership team, culinary team, and other resort departments to ensure efficient operations, financial accountability, and memorable guest experiences. This role primarily works AM and Mid-Shift rotations, including weekends and statutory holidays, based on business needs.

Key Responsibilities
·         Deliver exceptional guest service and lead by example in creating memorable dining experiences.
·         Resolve guest concerns promptly, professionally, and effectively.
·         Maintain a visible presence in the dining room and lounge during service periods.
·         Supervise and coordinate daily operations of the restaurant and lounge.
·         Ensure smooth transitions between shifts.
·         Conduct pre-shift meetings to communicate daily priorities, promotions, and service expectations.
·         Assist with inventory counts and inventory control while monitoring supplies.
·         Ensure all opening, operating, and closing procedures are completed accurately.
·         Respond to changing business levels by adjusting staffing and workflow accordingly.
·         Supervise, coach, motivate, and support restaurant team members.
·         Assist with onboarding and training of new employees.
·         Conduct ongoing coaching and performance feedback.
·         Foster a respectful, inclusive, and culturally welcoming workplace.
·         Set work schedules and monitor staffing levels throughout each shift while approving breaks.
·         Ensure food and beverage presentation meets established standards.
·         Monitor quality, consistency, cleanliness, and speed of service.
·         Work collaboratively with the culinary team to resolve service issues.

Qualifications
·         High School Diploma or equivalent is preferred.
·         Minimum (2) years of supervisory experience in a restaurant or lounge environment.
·         Serve It Right Saskatchewan certificate.
·         Safe Food Handling certificate preferred.
·         WHMIS certificate preferred.
·         First Aide & CPR certification is considered an asset.
·         Previous experience using restaurant Point-of-Sale systems.
·         Ability to lift, carry and move 11-29 lbs, frequently 30-49 lbs, occasionally 50-75 lbs.
·         Strong leadership and development skills.
·         Excellent communication and conflict resolution abilities.
·         Ability to thrive in a fast-paced environment while maintaining professionalism.
·         Familiarity with using Microsoft Office.

Visa Requirements: Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.

Employment Equity Opportunity
This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities—including First Nations, Métis, and Inuit—to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

We are seeking an Executive Housekeeper to join our team to help open, and lead, a team responsible for maintaining the highest standards of cleanliness and presentation throughout our thermal spa, treatment areas, relaxation spaces, and guest facilities.

Position Overview

To provide strategic leadership and operational direction for all housekeeping operations within Dakota Dunes Thermal Spa. This includes thermal waters areas, change rooms, treatment rooms, relaxation lounges, public spaces, staff facilities, laundry operations, and administrative areas.

The Executive Housekeeper will ensure exceptional cleanliness, presentation, safety, and operational standards throughout the facility while developing a high-performing team and supporting outstanding guest experience.

Key Responsibilities

Leadership & Team Management
• Lead, mentor, and inspire housekeeping, laundry, and public area teams.
• Oversee recruitment, interviewing, hiring, onboarding, training, performance management, and discipline when necessary.
• Establish and manage supervisory positions and daily operational assignments.
• Set and lead departmental meetings to align objectives and maintain accountability.
• Maintain the highest standards of cleanliness, sanitation, organization, and professionalism.
• Conduct performance appraisals and succession planning for key positions.

Housekeeping & Facility Operations
• Oversee daily cleaning and presentation standards throughout the thermal spa.
• Implement inspection programs to ensure consistent cleanliness and facility presentation.
• Coordinate deep cleaning schedules and preventative maintenance support programs.
• Manage laundry operations, linen inventories, uniform programs, and quality control.
• Ensure compliance with all health, safety, sanitation, WHMIS, and regulatory requirements.
• Support guest flow by maintaining exceptional standards in all guest-facing areas.

Administration & Financial Management
• Manage departmental purchasing, receiving, inventory control, and supplier relationships.
• Develop annual budgets and forecasts for housekeeping operations.
• Monitor labour costs, supply costs, linen utilization, and departmental productivity.
• Review operational KPIs and implement corrective actions as required.
• Achieve sustainable financial performance while maintaining exceptional cleanliness standards.

Guest Experience & Innovation
• Ensure all guest-facing areas consistently exceed presentation standards.
• Respond promptly and professionally to guest concerns and service recovery opportunities.
• Collaborate with Spa Operations to enhance guest comfort and satisfaction.
• Drive innovation through sustainability initiatives, operational efficiencies, and improved cleaning systems.

Qualifications

• Minimum 5 years of leadership experience in a spa, resort, or hospitality environment.
• Proven track record in managing multi outlet food locations
• Strong financial acumen and team development skills.
• Passion for wellness, guest experience, and creating memorable environments.
• Excellent communication, organizational, and leadership skills.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply.